Shipping

Once orders are placed, they cannot be canceled or edited. Reel Performance Threads can not be held responsible for delivery issues (including delivery to the wrong address, lost / stolen in transit, or delayed by 3rd party shipping companies, postal depots, freight forwarders, etc.) Orders placed with expedited shipping that ship within the below stated timeframe but are delayed by the shipping carrier, are not eligible for a refund on their shipping cost. To get the latest updates on UPS Shipping delays and how it may be affecting your area, please click here.

TYPICAL PROCESSING AND TRANSIT TIMES

FEDEX ECONOMY GROUND:

Orders typically process within 1 to 4 business days depending on volume. During the Holidays, it could take slightly longer. The package is picked up by FedEx and delivered by USPS. Transit time is usually 5-10 business days. HI and AK may take up to a month. Changes to the address or speed of shipment cannot be changed with this method.

FEDEX GROUND:

Orders process within 1 to 4 business days. Transit time is usually 3-7 business days. Delivery excludes Saturday, Sunday and Holidays.

FEDEX 3-DAY:

Shipping cut off is 12pm EST Monday-Friday. Orders placed after that will be processed the next business day. Processing times, transit times and delivery excludes Saturday, Sunday and Holidays.

FEDEX 2-DAY:

Shipping cut off is 12pm EST Monday-Friday. Orders placed after that will be processed the next business day. Processing times, transit times and delivery excludes Saturday, Sunday and Holidays.

FEDEX OVERNIGHT:

Shipping cut off is 12pm EST Monday-Friday. Orders placed after that will be processed the next business day. Processing times, transit times and delivery excludes Saturday, Sunday and Holidays.